Inventory Management and Deployment Proposal / Equipment Pricing Information
a major supplier of Point-Of-Sale products, I.T.E. offers terminals, printers,
and PIN pads manufactured by VeriFone, Hypercom, Lipman Nurit, Citizen,
and Des Cartes. We also offer refurbished equipment in “like-new”
condition. Please note that refurbished equipment is offered based on
All new equipment carries a one-year manufacturer’s warranty.
offers direct deployment of programmed, downloaded unit to your merchant
site. Along with the equipment, any additional marketing material, accessories,
and supplies can be shipped to your merchant location.
- Programming and Download
I.T.E. will program and download the terminal. Application program are downloaded by I.T.E. and verified for network compliance. The client will provide I.T.E. with a toll-free number access to merchant files for downloading application programs.
- New Merchant Welcome Kit
The client will provide I.T.E. with any marketing material or supply request to accompany the deployed equipment.
- Replacement/Retrieval Instruction
a deployment order is for replacement of defective equipment, a letter
addressed to the merchant with instructions for return of defective equipment.
- Order Processing and Shipping
received by 2:00 p.m. PST will be processed and shipped on the same day.
Orders will ship via Airborne Express ground unless otherwise specified.
3. EQUIPMENT MANAGEMENT
spare inventory is maintained in a restricted and secured inventory area.
I.T.E. will publish a monthly activity report providing detail of all
in-going and out-going units from your inventory, including merchant information.
4. DE-INSTALLATION PROGRAM
Merchant will receive instructions on de-installation of defective equipment in the package containing the replacement equipment. These instructions will provide an easy step-by-step procedure to de-install the defective equipment and preparation for the return to I.T.E.
de-installed units are returned to I.T.E. via call-tag. If the defective
equipment is not received within two weeks, a second call-tag will be
sent to the merchant. If the defective equipment is not received within
two weeks of the second call-tag, a third and final call-tag will be issued.
If these attempts to retrieve the equipment are not successful, the client
will be promptly notified for further necessary action. I.T.E. will provide
a monthly open call-tag and activity report.
6. REPAIR SERVICE
As a leader of Point-Of-Sale service industry, I.T.E. provides the highest quality of workmanship in all repair work performed.
Pricing: $35.00 per unit
7. HELP DESK (SECOND LEVEL)
second level help desk is designed to assist the merchant with de-installation,
and preparation for the return of defective equipment to I.T.E., and installation
of ready-to-use replacement units.
Pricing: $1.50 per month per merchant
receive monthly billing for all services provided including: repair help
desk, deployment, inventory management, and purchase of equipment. I.T.E.
will present a monthly report providing details of each transaction with
reference to the individual merchants, and client’s current inventory